Replies hours later
Messages land in the evening and at weekends, and get answered after the customer has moved on.
AI chat agents for websites, WhatsApp & social
AI chat agents that reply, book & sell, 24/7.
One AI agent for your website, WhatsApp, Instagram and Facebook. It answers questions, captures leads, books appointments and takes payments in seconds, then hands over to your team when it matters. Live in about 2 weeks, at a fraction of agency prices.
- Website, WhatsApp, Instagram & Facebook
- Replies in seconds, 24/7
- UK GDPR compliant
Works where your customers already message you
WhatsAppInstagramFacebook MessengerWebsite chatSMSEmailShopifyWooCommerceHubSpotGoogle CalendarCalendlyStripeZendeskSlackZapier
N°01 The slow-reply problem
Every slow reply is a sale going to someone faster.
Customers message three businesses and buy from whoever answers first. If your reply arrives tomorrow morning, the sale has usually gone.
The same 20 questions
Prices, opening hours, availability, delivery… your team types the same answers all day.
Messages everywhere
WhatsApp, Instagram, Facebook and website chat, all in different apps, and things slip through.
Leads with no follow-up
Interested customers go quiet, nobody chases them, and warm leads go cold.
Slow-reply calculator
How much are slow replies costing you?
You could be losing
£0
per year
Lost-enquiry revenue£0
Time spent on messages£0
Staff hours you'd get back0 hrs
An estimate only. Your free demo gives you real numbers.
N°02 See it in action
Your best salesperson. Online 24/7.
Pick a channel and watch a real-style conversation. The AI answers, recommends, books and takes payment, without anyone on your team lifting a finger.
- Understands real questions. No button menus. Customers type naturally and it gets it.
- Books and sells. Appointments, orders, deposits and payment links, right in the chat.
- Knows your business. Prices, stock, policies and FAQs, always up to date.
- Hands over smoothly. Complex or sensitive chats go to your team with full context.
L
Sample
Lumen Aesthetics
AI assistant · replies instantly
Today
N°03 What it does
One brain. Every channel. Zero waiting.
Your AI chat agent answers, books and sells wherever customers message you, and follows up so warm leads never go cold.
Website chatOn every page
WhatsAppYour business number
InstagramDMs & story replies
MessengerFacebook page chats
SMSTexts & reminders
EmailInbox replies
Inbound messages
Answers every message in seconds.
Day or night, every customer gets an instant, accurate reply in your tone of voice. Never "we'll get back to you".
- Prices, stock & service questions
- Books, moves & cancels appointments
- Takes orders, deposits & payments
- Qualifies leads & captures details
- Recommends products & upsells
- Hands complex chats to your team
Proactive follow-up
Follows up so leads never go cold.
With your customers' permission, your agent picks the conversation back up at exactly the right moment.
- Abandoned basket reminders
- Quote & enquiry follow-ups
- Appointment reminders
- Review requests after a visit
- Win-back offers for past customers
- Back-in-stock alerts
Trained on your business
Your website, price lists, FAQs and policies. Update anything and it knows straight away.
Books & takes payments
Live calendar booking plus secure payment links and deposits, right inside the chat.
Smooth human handover
Sensitive or complex chats go to the right person with the whole conversation attached.
Speaks their language
Replies in whatever language your customer writes in, so you can serve everyone.
Insights you can use
See what customers ask most, where sales stall and what to add to your website.
Safe & on-brand
Strict guardrails, your tone of voice and UK GDPR-compliant data handling.
Today's conversations
Live128Chats
4sAvg reply
23Sales & bookings
- 23:14Sophie R.WABirthday cake orderOrdered
- 21:02@jamie.kIGMonstera + deliverySold
- 18:47Website visitorWEBLip filler priceBooked
- 14:20Dan P.FBLate delivery queryHanded over
- 11:05Website visitorWEBOpening hoursAnswered
AI insight · today
"Do you deliver to Leeds?" was asked 14 times. Add delivery info to your product pages to win more sales.
N°04 Use cases
Built for businesses customers love to message.
Every agent is configured for your industry, your questions and the way you like to talk to customers.
Fill the diary straight from the chat.
Aesthetics, dental, physio and beauty businesses get bombarded with price questions. Your AI answers, reassures and books, with deposits taken up front.
Chats your agent handles
- Treatment prices & suitability
- Online booking & deposits
- Reschedules & cancellations
- Aftercare questions
- Reminders to cut no-shows
- Review requests after visits
"How much is lip filler and do you have anything Saturday?" Price explained, slot booked, deposit paid.
Get a chat agent for my clinic
Quote requests answered while you're on the tools.
Plumbers, electricians, builders and cleaners get enquiries by WhatsApp, Facebook and web chat all day. Your AI qualifies the job and books the visit.
Chats your agent handles
- Job details & photos collected
- Ballpark prices & call-out fees
- Site visits booked in your diary
- Emergency jobs flagged to you
- Quote follow-ups
- Review requests after the job
"Can you fix a leaking tap this week?" Photos collected, visit booked for Thursday.
Get a chat agent for my trade
Every applicant answered, even at midnight.
Portal and social enquiries pile up overnight. Your AI answers property questions, qualifies applicants and books viewings before competitors wake up.
Chats your agent handles
- Availability & property details
- Applicant qualifying
- Viewing bookings
- Valuation requests
- Tenant maintenance reports
- Landlord & vendor updates
"Is the 2-bed on Albion Road pet-friendly?" Answered, qualified and a viewing booked.
Get a chat agent for my agency
Answer, recommend and sell, on every channel.
Shopify and WooCommerce stores and Instagram shops use AI chat to answer product questions, recommend the right item and recover abandoned baskets.
Chats your agent handles
- "Where's my order?" lookups
- Product questions & sizing
- Personal recommendations
- Returns & exchanges
- Abandoned basket recovery
- Back-in-stock alerts
"Is the large monstera in stock? Do you deliver to Leeds?" In stock, delivery quoted, sold in 2 minutes.
Get a chat agent for my store
Orders, bookings and questions, handled.
Cafés, bakeries and restaurants take table bookings, special orders and allergy questions over WhatsApp and Instagram, without stopping service.
Chats your agent handles
- Table bookings
- Special & custom orders
- Menu & allergen questions
- Opening hours & directions
- Event & party enquiries
- Review requests after visits
"Can I order a birthday cake for Saturday?" Flavour chosen, paid and pickup time set.
Get a chat agent for my venueN°05 How it works
Live in about 2 weeks.
We're AI-first, so we move fast. We train, connect and test everything, and you approve it before a single customer chats with it.
-
01
Free demo call
We look at the messages you get and show you an AI chat agent in action.
30 minutes · free -
02
Train & connect
We train it on your business and connect your channels, calendar, shop and CRM.
Week 1 -
03
Test & go live
We test with real customer questions, you sign it off, and it goes live.
Week 2 -
04
Monitor & improve
We review chats, add new answers and send you a clear monthly report.
Ongoing
N°06 Compare
AI chat agent vs the alternatives.
Old-school chatbots frustrate customers. Replying by hand doesn't scale. Here's the difference.
Replying by hand
Basic chatbot
Reply time
Minutes to hours
Instant, but scripted
Seconds, 24/7
Understands real questions
Button menus only
Books & takes payments
When someone's free
Rarely
Web, WhatsApp, Instagram & Facebook
Four apps to check
Usually one channel
One brain, every channel
Knows your prices & policies
Only what's scripted
Trained on everything
Hands over to a person
Not needed
Often a dead end
With full context
Typical cost
Staff hours every day
Cheap but frustrating
Fixed monthly, a fraction of a hire
N°07 Our promises
Faster replies. Fuller diaries. More sales.
Straightforward promises on every project, in writing.
- Your existing channelsWeb, WhatsApp, Instagram & Facebook
- No long contractsMonthly plans, cancel anytime
- UK GDPR compliantDPA included, opt-in messaging
- AI-first, human-checkedFast setup, London support team
N°08 Go further
Make your chat agent even smarter.
Chat works best as part of a joined-up system. We build the rest too.
AI Voice Agents
The same brain on the phone: an AI receptionist that answers every call 24/7 and books straight into your diary.
Explore voice agentsAI Automation
Turn every chat into action: orders, invoices and CRM updates happen automatically.
Explore automationCustom CRM
Every conversation, lead and sale in one simple dashboard built around your business.
Explore custom CRMsN°09 Questions
Chat agent FAQs.
Still wondering? Ask Nova, our AI assistant (bottom right). She's a CleverNorth chat agent too. Or book a free demo.
Will customers know they're chatting with AI?
We recommend a short, friendly introduction such as "I'm the AI assistant for…". It builds trust, and customers can ask for a person at any time. Most people simply care that they get a fast, helpful answer.
Which channels can it work on?
Your website chat, WhatsApp, Instagram DMs, Facebook Messenger, SMS and email. It's one AI trained on your business, so answers are consistent everywhere, and every conversation lands in one place.
Can it use our existing WhatsApp number?
In most cases, yes. We connect it through the official WhatsApp Business Platform and handle the setup and verification for you. If your number needs moving across, we'll guide you through it.
What if it doesn't know the answer?
It never makes things up. If a question is outside what it knows, it takes the customer's details and hands the chat to your team, with the full conversation attached.
Can it take bookings and payments?
Yes. It books into your calendar or booking system and can send secure payment links or take deposits through providers like Stripe, Shopify or WooCommerce.
How much does an AI chat agent cost?
Less than you'd think. We're AI-first, so setup is fast and lean, and you get a clear, fixed monthly price based on your message volume, quoted after your free demo. Most businesses find it costs a fraction of hiring someone to answer messages.
How long does setup take?
Typically about two weeks from kick-off to live chats. Extra channels and complex integrations are scoped upfront, so there are no surprises.
Can it send promotional messages on WhatsApp?
Only to customers who have opted in, using WhatsApp-approved message templates. We set this up properly so your follow-ups stay compliant and your number stays in good standing.
Does it speak other languages?
Yes. It replies in the language your customer writes in, so you can look after customers whose first language isn't English.
Is it GDPR compliant?
Yes. We configure data retention, access controls and privacy notices in line with UK GDPR, and sign a Data Processing Agreement with you.
N°10 Free chat agent demo
See your own AI chat agent.
Book a free 30-minute demo. Takes 60 seconds, no obligation.
- A live demo of a chat agent for your industry
- A review of your messages and what AI can handle
- A fixed monthly price and a go-live date
- Straight answers, no hard sell